General support
Get help with login, profiles, rooms, features, purchases, and technical issues.
How can we help?
Find support for account access, safety, privacy, purchases, and general questions.
Safety concern
Use the in-app report tool and visit our Safety Center for further guidance.
Privacy & deletion
Request access, correction, or deletion and review how Noora handles information.
Contact Noora
We’re here to listen.
Noora is developed by noora team and operated by PULSE SOCIAL LIMITED. Email us with a clear description, your Noora user ID or profile name, and the approximate date and time. Never send your password.
Email support@nooralive.comUseful links
Safety Center
Reporting tools and wellbeing guidance.
Community Guidelines
What is and is not allowed.
Privacy Policy
How information is handled.
Refund Policy
Refund requests, subscription cancellation, and purchase support.
Delete your account
Step-by-step deletion instructions.
Before you email
Help us help you faster.
Choose a clear subject
For example: “Login issue,” “Purchase question,” “Safety concern,” or “Privacy request.”
Add useful context
Include device type, app version if known, and the steps that led to the problem.
Protect your account
We will never ask for your password. Share only information needed to verify and resolve the request.